SHOP POLICY
SHIPPING AND ENVIRONMENTAL POLICY
We ship worldwide, for international orders please contact us prior to purchase to confirm the postage rates to your destination. Rest assured we send everything recorded delivery and most items especially the ones going abroad are tracked. Still worried? check out our Etsy page and the reviews section of the chessboard that went all the way to Alaska, ordered, built, shipped and delivered in 10 days.
Every item we make is from hardwood offcuts destined for the scrapheap. If we post items we always use recycled, compostable packaging. We try to tread as lightly on the planet as we possibly can, so you can be sure by purchasing one of these items, you do so from a company that cares about the environment it operates within and makes use of things which otherwise would have been disposed of.
RETURNS POLICY
I gladly accept returns
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
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Custom or personalised orders
Conditions of return
Buyers are responsible for postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Cash by organised collection only